Privacy Policy

Last updated: 2026-05-11

This Privacy Policy explains how Ixio Global CV ("we", "us", "our") processes personal data when you use the Android application REI Projects (the "App"), published on Google Play by Ixio Global CV.

1. Data Controller

The data controller responsible for your personal data is:

Ixio Global CV
Armand Bourdonlaan 3, 9051 Sint-Denijs-Westrem
Belgium
Email: privacy@ixio.global

2. What Data We Collect

2.1 Data Provided Through Your Organization

The App does not allow users to create accounts directly. User accounts are created and managed by the administrators of your organization (our customer) through our backend system.

The App receives only the information necessary to authenticate you, such as:

• User identifier (assigned by your organization)
• Authentication token (issued by your organization’s backend)

The App does not collect names, email addresses, or other profile data directly from you.

2.2 Data Collected Automatically

When you use the App, we automatically collect technical data to ensure stability, security, and performance. This includes:

• Device information: device model, OS version, language, region
• App usage information: screens viewed, feature usage
• Crash and error data: stack traces, performance metrics

This data is collected through:

• Firebase Crashlytics (Google LLC)
• Microsoft Application Insights (Microsoft Corporation)

3. Legal Bases for Processing (GDPR)

We process your data under the following legal bases:

• Performance of a contract: to provide the App and its functionality.
• Legitimate interests: to maintain, secure, and improve the App.

4. How We Use Your Data

• To authenticate you and allow access to your organization’s environment
• To ensure the App functions correctly
• To diagnose crashes and technical issues
• To improve performance and reliability

5. Sharing of Data

We do not sell your personal data.

We share data only with:

• Google LLC (Firebase Crashlytics) – crash and performance data
• Microsoft Corporation (Application Insights) – telemetry and diagnostics

These providers act as data processors on our behalf.

6. International Data Transfers

Your data may be processed outside the EU/EEA. When this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain diagnostic and telemetry data for as long as the App and its backend services remain operational, unless a shorter or longer period is required by law.

8. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to processing based on legitimate interests
• Request restriction of processing
• Request data portability

To exercise these rights, contact us at privacy@ixio.global.

9. Children’s Privacy

The App is not intended for children under 16, and we do not knowingly collect data from them.

10. Security

We use reasonable technical and organizational measures to protect your data. However, no system is completely secure.

11. Third-Party Links

The App may contain links to external services. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will always reflect the latest version.

13. Contact

If you have questions about this Privacy Policy, contact us at:

Email: privacy@ixio.global
Address: Ixio Global CV, Armand Bourdonlaan 3, 9051 Sint-Denijs-Westrem, Belgium